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Popular hotels in Zao Onsen

Check out our top picks in Zao Onsen

  • Scored out of 10, guest rating 8.4
    Very good - What previous guests thought, 92 reviews
    From
    US$97
    1 night, 2 adults
  • Scored out of 10, guest rating 9.2
    Superb - What previous guests thought, 242 reviews
    From
    US$243
    1 night, 2 adults
  • Scored out of 10, guest rating 8.9
    Fabulous - What previous guests thought, 384 reviews
    From
    US$143
    1 night, 2 adults
  • Scored out of 10, guest rating 8.7
    Fabulous - What previous guests thought, 482 reviews
    From
    US$111
    1 night, 2 adults
  • Scored out of 10, guest rating 9.4
    Superb - What previous guests thought, 26 reviews
    From
    US$264
    1 night, 2 adults
  • Scored out of 10, guest rating 9.2
    Superb - What previous guests thought, 393 reviews
    From
    US$166
    1 night, 2 adults
  • Scored out of 10, guest rating 8.2
    Very good - What previous guests thought, 660 reviews
    From
    US$89
    1 night, 2 adults
  • Scored out of 10, guest rating 8.5
    Very good - What previous guests thought, 197 reviews
    From
    US$109
    1 night, 2 adults
  • Scored out of 10, guest rating 8.9
    Fabulous - What previous guests thought, 201 reviews
    From
    US$128
    1 night, 2 adults
  • Scored out of 10, guest rating 8.3
    Very good - What previous guests thought, 439 reviews
    From
    US$77
    1 night, 2 adults
  • Scored out of 10, guest rating 9.0
    Superb - What previous guests thought, 2 reviews
    From
    US$127
    1 night, 2 adults
  • Scored out of 10, guest rating 9.0
    Superb - What previous guests thought, 332 reviews
    From
    US$179
    1 night, 2 adults
  • Scored out of 10, guest rating 9.0
    Superb - What previous guests thought, 136 reviews
    From
    US$144
    1 night, 2 adults
  • Scored out of 10, guest rating 8.2
    Very good - What previous guests thought, 133 reviews
    From
    US$133
    1 night, 2 adults
  • Scored out of 10, guest rating 7.8
    Good - What previous guests thought, 140 reviews
    From
    US$139
    1 night, 2 adults
  • Scored out of 10, guest rating 8.4
    Very good - What previous guests thought, 68 reviews
    From
    US$111
    1 night, 2 adults
  • Scored out of 10, guest rating 8.6
    Fabulous - What previous guests thought, 94 reviews
    From
    US$193
    1 night, 2 adults
  • Scored out of 10, guest rating 8.1
    Very good - What previous guests thought, 189 reviews
    From
    US$137
    1 night, 2 adults
  • Scored out of 10, guest rating 8.0
    Very good - What previous guests thought, 84 reviews
    From
    US$120
    1 night, 2 adults
  • Scored out of 10, guest rating 9.3
    Superb - What previous guests thought, 133 reviews
    From
    US$122
    1 night, 2 adults

Filter by:

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Review score

Zao Kokusai Hotel

Hotel in Zao Onsen

Only a 1-minute walk from Zao Onsen Ski Resort, Zao Kokusai Hotel offers indoor/outdoor spacious hot-spring baths and Japanese-style rooms.

A
Adriana
From
Spain
The public bath and the private bath are amazing
Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 393 reviews
Price from
US$211.09
1 night, 2 adults

Takamiya Hotel Rurikura Resort

Hotel in Zao Onsen

Set in Zao Onsen, 700 metres from Zao Onsen Ski Resort, Takamiya Hotel Rurikura Resort offers accommodation with free WiFi and free private parking.

T
Terence
From
Malaysia
The hospitality of the staff is the best, they are friendly and helpful. The location of the report is great , just opposite the ski resort
Scored out of 10, guest rating 8.2
Very good - What previous guests thought, 133 reviews
Price from
US$168.87
1 night, 2 adults

Takamiya Hotel Hammond

Hotel in Zao Onsen

Situated in Zao Onsen, 600 metres from Zao Onsen Ski Resort, Takamiya Hotel Hammond features accommodation with free WiFi and free private parking.

J
Jordan
From
Australia
The onsens were great! Both the outdoor and indoor one. The room was spacious having a toilet and bathroom. Staff were very nice and had free toiletries. Lots of amenities such as a kitchen and a big area to relax and eat. There is also a massage experience available, however you need to book in this at the front desk.
Scored out of 10, guest rating 8.3
Very good - What previous guests thought, 439 reviews
Price from
US$86.98
1 night, 2 adults

Onsen & Stay OAKHILL

Hotel in Zao Onsen

Situated in Zao Onsen, 700 metres from Zao Onsen Ski Resort, Onsen & Stay OAKHILL features views of the mountain. With ski-to-door access, the 3-star hotel has air-conditioned rooms with free WiFi.

M
Maurizio
From
United Kingdom
The location was very good, quiet street and easy walk to town. The staff is AMAZING!! Very good breakfast, super clean rooms and good amenities for the stay! I loved the free yukata provided for the onsen and breakfast
Scored out of 10, guest rating 8.4
Very good - What previous guests thought, 92 reviews
Price from
US$117.54
1 night, 2 adults

Takamiya Hotel Jurin

Hotel in Zao Onsen

Set in Zao Onsen, 700 metres from Zao Onsen Ski Resort, Takamiya Hotel Jurin offers accommodation with a garden, free private parking, a shared lounge and ski-to-door access.

L
Liang Tso
From
Taiwan
Location is convenient for ski enthusiasts, onsen was very comfortable, and room was very comfortable and spacious for family stay. Can see the lift right from the window of the hotel room.
Scored out of 10, guest rating 8.6
Fabulous - What previous guests thought, 94 reviews
Price from
US$260.34
1 night, 2 adults

ロッヂ スガノ

Hotel in Zao Onsen

Situated in Zao Onsen, 400 metres from Zao Onsen Ski Resort, ロッヂ スガノ features accommodation with a shared lounge, free private parking, a restaurant and a bar.

p
pasara
From
Thailand
Very friendly staff. Very close to ski slope by walking 1min.
Scored out of 10, guest rating 7.9
Good - What previous guests thought, 107 reviews
Price from
US$193.43
1 night, 2 adults

Sailer Hütte

Hotel in Zao Onsen

Set in Zao Onsen and with Zao Onsen Ski Resort reachable within 700 metres, Sailer Hütte offers a shared lounge, non-smoking rooms, free WiFi throughout the property and a restaurant.

K
Katarzyna
From
Japan
the hotel is literally a minute away, which makes it easy to get around on skis, Nice, polite and helpful staff🥰
Scored out of 10, guest rating 6.9
Pleasant - What previous guests thought, 191 reviews
Price from
US$102.34
1 night, 2 adults

Takasagoya Ryokan

Zao Onsen

Takasagoya Ryokan offers a public bath, as well as air-conditioned accommodation in Zao Onsen, 200 metres from Zao Onsen Ski Resort.

Y
Yehonatan
From
Israel
Shu san and his family was so kind to me and nice they made me feel at home. Also the ryokan location is winner,you have public onsen in front of the ryokan. If you like to feel the Japanese tradition then this is for you.
Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 332 reviews
Price from
US$179.10
1 night, 2 adults

Forest Inn Sangoro

Zao Onsen

With Zao Onsen Ski Resort reachable in 3.1 km, Forest Inn Sangoro offers accommodation, a restaurant, a garden, a shared lounge and a terrace. Free WiFi is featured throughout the property.

I
Ingibjorg Bjorgvinsdotti
From
Japan
The food, restaurant, and ambience are so great. It's ski in, ski out, and caters very well to skiing.
Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 133 reviews
Price from
US$121.53
1 night, 2 adults

Petit Resort Hotel Der Barte

Zao Onsen

Featuring a garden and a bar, Petit Resort Hotel Der Barte is located in Zao Onsen. The 3-star guest house features mountain views and is 600 metres from Zao Onsen Ski Resort.

D
Danielle
From
Australia
Great location on mountain, food was really good, breakfast was different every day. Had dinner there as well it was nice. Rooms are small but expected.
Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 136 reviews
Price from
US$159.91
1 night, 2 adults
See all 28 hotels in Zao Onsen

Zao Onsen – 28 hotels and places to stay

Filter by:

Star rating
Review score

Zao Kokusai Hotel

Hotel in Zao Onsen

Only a 1-minute walk from Zao Onsen Ski Resort, Zao Kokusai Hotel offers indoor/outdoor spacious hot-spring baths and Japanese-style rooms.

A
Adriana
From
Spain
The public bath and the private bath are amazing
Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 393 reviews
Price from
US$211.09
1 night, 2 adults

Takamiya Hotel Rurikura Resort

Hotel in Zao Onsen

Set in Zao Onsen, 700 metres from Zao Onsen Ski Resort, Takamiya Hotel Rurikura Resort offers accommodation with free WiFi and free private parking.

T
Terence
From
Malaysia
The hospitality of the staff is the best, they are friendly and helpful. The location of the report is great , just opposite the ski resort
Scored out of 10, guest rating 8.2
Very good - What previous guests thought, 133 reviews
Price from
US$168.87
1 night, 2 adults

Takamiya Hotel Hammond

Hotel in Zao Onsen

Situated in Zao Onsen, 600 metres from Zao Onsen Ski Resort, Takamiya Hotel Hammond features accommodation with free WiFi and free private parking.

J
Jordan
From
Australia
The onsens were great! Both the outdoor and indoor one. The room was spacious having a toilet and bathroom. Staff were very nice and had free toiletries. Lots of amenities such as a kitchen and a big area to relax and eat. There is also a massage experience available, however you need to book in this at the front desk.
Scored out of 10, guest rating 8.3
Very good - What previous guests thought, 439 reviews
Price from
US$86.98
1 night, 2 adults

Onsen & Stay OAKHILL

Hotel in Zao Onsen

Situated in Zao Onsen, 700 metres from Zao Onsen Ski Resort, Onsen & Stay OAKHILL features views of the mountain. With ski-to-door access, the 3-star hotel has air-conditioned rooms with free WiFi.

M
Maurizio
From
United Kingdom
The location was very good, quiet street and easy walk to town. The staff is AMAZING!! Very good breakfast, super clean rooms and good amenities for the stay! I loved the free yukata provided for the onsen and breakfast
Scored out of 10, guest rating 8.4
Very good - What previous guests thought, 92 reviews
Price from
US$117.54
1 night, 2 adults

Takamiya Hotel Jurin

Hotel in Zao Onsen

Set in Zao Onsen, 700 metres from Zao Onsen Ski Resort, Takamiya Hotel Jurin offers accommodation with a garden, free private parking, a shared lounge and ski-to-door access.

L
Liang Tso
From
Taiwan
Location is convenient for ski enthusiasts, onsen was very comfortable, and room was very comfortable and spacious for family stay. Can see the lift right from the window of the hotel room.
Scored out of 10, guest rating 8.6
Fabulous - What previous guests thought, 94 reviews
Price from
US$260.34
1 night, 2 adults

ロッヂ スガノ

Hotel in Zao Onsen

Situated in Zao Onsen, 400 metres from Zao Onsen Ski Resort, ロッヂ スガノ features accommodation with a shared lounge, free private parking, a restaurant and a bar.

p
pasara
From
Thailand
Very friendly staff. Very close to ski slope by walking 1min.
Scored out of 10, guest rating 7.9
Good - What previous guests thought, 107 reviews
Price from
US$193.43
1 night, 2 adults

Sailer Hütte

Hotel in Zao Onsen

Set in Zao Onsen and with Zao Onsen Ski Resort reachable within 700 metres, Sailer Hütte offers a shared lounge, non-smoking rooms, free WiFi throughout the property and a restaurant.

K
Katarzyna
From
Japan
the hotel is literally a minute away, which makes it easy to get around on skis, Nice, polite and helpful staff🥰
Scored out of 10, guest rating 6.9
Pleasant - What previous guests thought, 191 reviews
Price from
US$102.34
1 night, 2 adults

Takasagoya Ryokan

Zao Onsen

Takasagoya Ryokan offers a public bath, as well as air-conditioned accommodation in Zao Onsen, 200 metres from Zao Onsen Ski Resort.

Y
Yehonatan
From
Israel
Shu san and his family was so kind to me and nice they made me feel at home. Also the ryokan location is winner,you have public onsen in front of the ryokan. If you like to feel the Japanese tradition then this is for you.
Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 332 reviews
Price from
US$179.10
1 night, 2 adults

Forest Inn Sangoro

Zao Onsen

With Zao Onsen Ski Resort reachable in 3.1 km, Forest Inn Sangoro offers accommodation, a restaurant, a garden, a shared lounge and a terrace. Free WiFi is featured throughout the property.

I
Ingibjorg Bjorgvinsdotti
From
Japan
The food, restaurant, and ambience are so great. It's ski in, ski out, and caters very well to skiing.
Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 133 reviews
Price from
US$121.53
1 night, 2 adults

Petit Resort Hotel Der Barte

Zao Onsen

Featuring a garden and a bar, Petit Resort Hotel Der Barte is located in Zao Onsen. The 3-star guest house features mountain views and is 600 metres from Zao Onsen Ski Resort.

D
Danielle
From
Australia
Great location on mountain, food was really good, breakfast was different every day. Had dinner there as well it was nice. Rooms are small but expected.
Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 136 reviews
Price from
US$159.91
1 night, 2 adults
See all 28 hotels in Zao Onsen

Most booked hotels in Zao Onsen and surroundings in the past month

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Popular with guests booking hotels in Zao Onsen

Scored out of 10, guest rating 8.6
Fabulous - What previous guests thought, 94 reviews

Popular with guests booking hotels in Zao Onsen

Scored out of 10, guest rating 8.2
Very good - What previous guests thought, 133 reviews

Popular with guests booking hotels in Zao Onsen

Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 393 reviews

Popular with guests booking hotels in Zao Onsen

Scored out of 10, guest rating 7.9
Good - What previous guests thought, 107 reviews

Popular with guests booking hotels in Zao Onsen

Scored out of 10, guest rating 8.4
Very good - What previous guests thought, 92 reviews

Popular with guests booking hotels in Zao Onsen

Scored out of 10, guest rating 8.3
Very good - What previous guests thought, 439 reviews

Popular with guests booking hotels in Zao Onsen

Scored out of 10, guest rating 7.5
Good - What previous guests thought, 99 reviews

Popular with guests booking hotels in Zao Onsen

Scored out of 10, guest rating 6.9
Pleasant - What previous guests thought, 191 reviews

Popular with guests booking hotels in Yamagata

Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 352 reviews

Popular with guests booking hotels in Yamagata

Scored out of 10, guest rating 9.8
Exceptional - What previous guests thought, 4 reviews

Hotels located in the centre of Zao Onsen

Scored out of 10, guest rating 7.9
Good - What previous guests thought, 107 reviews

Situated in Zao Onsen, 400 metres from Zao Onsen Ski Resort, ロッヂ スガノ features accommodation with a shared lounge, free private parking, a restaurant and a bar.

From US$193.43 per night
Scored out of 10, guest rating 7.5
Good - What previous guests thought, 99 reviews

Located in Zao Onsen, less than 1 km from Zao Onsen Ski Resort, Snow Freak Sunrise provides accommodation with a shared lounge, free private parking and ski-to-door access.

Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 2 reviews

Located in Zao Onsen, Yamagata region, YuiLocalZao is set less than 1 km from Zao Onsen Ski Resort. This ryokan provides free private parking and a shared kitchen.

From US$225.16 per night
Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 197 reviews

Set in Zao Onsen, 400 metres from Zao Onsen Ski Resort, Takamiya Hotel Lucent features accommodation with a public bath and an open-air bath.

Scored out of 10, guest rating 9.8
Exceptional - What previous guests thought, 16 reviews

Offering mountain views, Wakamatsuya in Zao Onsen provides accommodation, an open-air bath, a garden, a terrace, a bar and a shared lounge.

Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 332 reviews

Takasagoya Ryokan offers a public bath, as well as air-conditioned accommodation in Zao Onsen, 200 metres from Zao Onsen Ski Resort.

Scored out of 10, guest rating 9.6
Exceptional - What previous guests thought, 59 reviews

Situated in Zao Onsen in the Yamagata region, with Zao Onsen Ski Resort nearby, Winter Season - 民泊 Matsuo House in Zao Onsen - Japanese Style - Private Room features accommodation with free WiFi and...

Scored out of 10, guest rating 8.2
Very good - What previous guests thought, 660 reviews

Renovated in 2017, Meitoya Sou offers a modern-style ryokan with natural hot spring baths. Free WiFi is offered and free private parking is available on site.

Budget hotels in Zao Onsen and nearby

Located in Yamagata, 300 metres from Zao Onsen Ski Resort, KKRzaoHakuginso provides accommodation with free WiFi and free private parking. All units in the hotel are equipped with a flat-screen TV.

From US$164.39 per night
Scored out of 10, guest rating 8.9
Fabulous - What previous guests thought, 228 reviews

Set 500 metres from Zao Onsen Ski Resort, Pension Puutaro offers 3-star accommodation in Zao Onsen and features a garden.

Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 242 reviews

Located within a 10-minute walking distance from the Zao Sky Cable aerial lift, Miyamaso Takamiya features 9 natural hot spring baths for guests to enjoy.

Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 393 reviews

Only a 1-minute walk from Zao Onsen Ski Resort, Zao Kokusai Hotel offers indoor/outdoor spacious hot-spring baths and Japanese-style rooms.

Scored out of 10, guest rating 8.9
Fabulous - What previous guests thought, 201 reviews

Located in Zao Onsen, Matukaneya Annex offers 3-star accommodation with hot spring baths including a free-flowing natural hot spring bath. The property features a restaurant serving unique cuisine.

Scored out of 10, guest rating 7.8
Good - What previous guests thought, 140 reviews

Situated in Zao Onsen, Zao Plaza Hotel features accommodation with a public bath and an open-air bath. Featuring free private parking, the 3-star ryokan is 600 metres from Zao Onsen Ski Resort.

Situated in Yamagata, 500 metres from Zao Onsen Ski Resort, Zao Onsen Lodge Sukore - Vacation STAY 55497v features accommodation with free WiFi and free private parking.

Situated in Yamagata, 500 metres from Zao Onsen Ski Resort, Zao Onsen Lodge Sukore - Vacation STAY 55487v features accommodation with free WiFi and free private parking.

Best hotels with breakfast in Zao Onsen and nearby

500 metres from Zao Onsen Ski Resort, Wonderwall美好境界 日本藏王館 is located in Yamagata and provides rooms with free WiFi.

From US$207.89 per night
Scored out of 10, guest rating 9.8
Exceptional - What previous guests thought, 4 reviews

Zao Sunvalley Hotel is situated in Yamagata. Featuring a restaurant, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom.

From US$268.65 per night
Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 99 reviews

Yamagata Zao Pension Apron Stage is a 3-star property set in Kaminoyama. It offers free WiFi, ski-to-door access, a garden and a restaurant.

From US$127.93 per night
Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 90 reviews

Situated in Kaminoyama in the Yamagata region, Snowfall Meteor 飛雪流星 has a garden. It is located 2.2 km from Zao Onsen Ski Resort and provides luggage storage space.

From US$222.92 per night

Set in Kaminoyama, 13 km from Zao Onsen Ski Resort, Pension Noel offers accommodation with a garden and free private parking. Free WiFi is included throughout the property.

From US$39,658.41 per night
Scored out of 10, guest rating 8.3
Very good - What previous guests thought, 137 reviews

Yuuyu No Sato Yusa offers a sauna and free private parking, and is within 12 km of Zao Onsen Ski Resort and 2.9 km of Lina World.

From US$351.81 per night
Scored out of 10, guest rating 8.3
Very good - What previous guests thought, 439 reviews

Situated in Zao Onsen, 600 metres from Zao Onsen Ski Resort, Takamiya Hotel Hammond features accommodation with free WiFi and free private parking.

Scored out of 10, guest rating 9.4
Superb - What previous guests thought, 26 reviews

Located within less than 1 km of Zao Onsen Ski Resort in Zao Onsen, 蔵王温泉 岩清水料理の宿 季の里 offers accommodation with seating area.

FAQs about hotels in Zao Onsen

What guests said about Zao Onsen:

8.0

Nice village style ski resort.

Nice village style ski resort. Not busy except for the weekend, which ended up a long weekend as it was the Emperor's birthday on the monday. Always good to check public holidays when going to a ski resort and arrive on a Sunday afternoon.
Guest review by
Christian
Australia
8.0

Lots of snow during our stay in December. Great skiing.

Lots of snow during our stay in December. Great skiing. Ideally stay around ski lifts so its easier to get to the lifts.. Just be aware to choose a sunny day to take the ski lifts to view the Snow Monster! Takes around more than 1 hour to get on the ski lifts. Many tourist and queue is long. You wont be able to see much if the weather is bad. Never short of snow in Zao Onsen. Nice little village with Lawsons, Family Marts to get your usual Japanese stuff. Limited restaurants but can get by with simple meals. If you want to get to Yamagata City its only 30 mins away by taxi. You have a choice if you want more varieties.
Guest review by
Meng
Malaysia
8.0

In the summer, Zao is very quiet during weekdays.

In the summer, Zao is very quiet during weekdays. It rains almost every day, so it's advisable to pack quick-dry clothes and sturdy shoes for walking uphill and downhill. If you prefer fruits and vegetables, make sure to bring some with you, as there's no fresh market in town and the only local convenience store doesn't offer many healthy choices. If you happen to encounter a serow, don't make the mistake we did by running away thinking it was a hyena—quite silly of us!
Guest review by
NANTANA
Thailand
8.0

Zao onsen is a lovely getaway in the Japanese mountains.

Zao onsen is a lovely getaway in the Japanese mountains. Mostly tailored to skiers and snowboarders though, with the many hills and ski facilities. But it's also a lovely place for a brief visit if you want some relaxation and onsens. We visited mainly for seeing the Zao Snow monsters and relaxing at a nice hotel. Unforuntately the Snow Monsters had already melted when we were there, and only one cablecar worked going up the mountain, so there was a huge line. The town is cozy with a few restaurant options. We did not ski and stayed for two nights which was just the right amount of time, as there's not that much to experience in the town, other than ski, visit onsen and take the cablecar (if it's working properly)
Guest review by
Camilla
Denmark
10

It's good for a few days of hitting the slopes and had a...

It's good for a few days of hitting the slopes and had a surprising number for eateries compared to some of the other onsen towns. The juhyo (snow monster) is an interesting sight (depending on the weather) especially since you will have to go right to the top of the mountain to see it. It has a night viewing session depending on the season for the juhyo also. And if you're driving, Yamagata town is just a short 30mins drive down the mountain and you'll have more eateries to choose from.
Guest review by
Ed
Malaysia
10

I stayed in Zao Onsen in mid October and had a beautiful...

I stayed in Zao Onsen in mid October and had a beautiful time absorbed in the energy of the mountains and blown away by the ‘koyo’ autumn leaves 🧡 In the off season, it proves a serene escape to soak in the onsens, and take in the clean air and stunning views on various hikes. I can only imagine how much fun it would be when covered in snow!
Guest review by
Tamsyn
Australia

See reviews by guests who stayed at hotels in Zao Onsen

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Scored out of 10, guest rating 8.1
Very good - What previous guests thought, 150 reviews
The hosts were so kind to give me a room that had a view of the ski slopes. I was so pleasantly surprised to see that! The Ryokan had a very traditional feel to it - reminds me of the old Japan we see in history books. There was an eclectic collection of equipment, kokeshi dolls and interesting photos that tell the history of Zao onsen and this ryokan. Breakfast was also really delicious - particularly the nasu. I felt so honoured to have stayed in such a place.
Guest review by
Karen カレン
Singapore
Scored out of 10, guest rating 9.8
Exceptional - What previous guests thought, 16 reviews
The ryokan provides transport pick up n drop off from the Zao Onsen bus terminal. All staff from driver, front desk to dining employees were very polite, obliging and provided very good customer service. Dinners n breakfasts were excellent and hosted in private rooms. Snow boots were loaned free. We used the private family onsen (first come first serve basis) for 40 mins and thoroughly enjoyed the sulphur spring water.
Guest review by
Constance
Singapore
Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 242 reviews
Amazing 16th century Ryokan complete with Japanese clothing to wear. Enormous living quarters was unexpected. Great history with enough modern features to be functional. Allowed us to store luggage and carried it down the hill for us. Excellent onsens with clear explanation for use
Guest review by
Gaylene
Australia
Scored out of 10, guest rating 7.9
Good - What previous guests thought, 223 reviews
Literally Ski in Ski out. At the bottom of lift 29. Hosts were great, so friendly and helpful giving us lifts into town, to the Onsen and to the Bus station with our luggage
Guest review by
Tom
United Kingdom
Scored out of 10, guest rating 8.7
Fabulous - What previous guests thought, 482 reviews
Lovely ryokan, good location, nice onsen. Ability to use onsens in sister hotel.
Guest review by
Carole
Australia