土桑的木屋

Galo 墨西哥

restaurant insite, with good breakfast (included)

Stephen 爱尔兰

Unlike the Cliff Castle Casino Hotel this property actually honoured our booking and everything was top class. Don’t confuse The Lodge at Ventana Canyon with the Lodge at Cliff Castle Casino which we had a look inside when the Cliff Castle Casino Hotel failed to honour our confirmed booking (October 20th)with them and placed us in their lodge which was nothing more than a rundown motel. Having driven for 5 hours to get there we went back to reception and told them we wouldn’t stay in such a substandard property. We were promised a refund which we still haven’t got and they and booking.com have ignored my daily emails saying we are glad you got in touch and please give us the info we have given them on a daily basis asking us to send to emails which are no longer monitored and are referred back to the beginning of the process!! It seems our only option now is to take a case through the European Small Claims Court, Frustrated but never giving up, Stephen Lyons

Chani 英国

We loved the energy of the place. Super friendly staff, lots to do, food and drink all taken care of (we were all inclusive guests). Many facilities even open 24 hours. The room was very clean and comfortable with a great mattress. Nice that it is family friendly without feeling like it is aimed at children. I liked the fact that the tennis etc equipment is all there ready to use, so you don’t have to book a slot for this. The cowboy cookout was a lot of fun and a great way to bring people together. We had some really nice conversations with other guests. The food was great too.