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The place was very elegant and our room faced the mosaic so we had a wonderful scenic view of the bay and the ferris wheel. The price was really cheap for the room we got and the staff were very friendly and helpful. We really love how there is a regular shuttle service from the hotel to the station so it made transport really easy for us.

Clean, private, and felt secure. Lots of privacy in the capsule pod, tasty free drinks downstairs in the common room.

This was my 2nd time at this hotel, and for good reason! I love the rooms, they're not big but very comfortable and clean! Staff was friendly and getting around was convenient

The location is very convenient because it's literally just 6-min walk to Sannomiya station. From there, we got to all tourist destinations easily. The staff who checked us in was a trainee but she was doing great job and was friendly. The provided amenities are abundant (face wash, moisture milk, comb, etc) and in good quality. The price point for this hotel is cheaper compared to other places in Kobe.

We really liked this place. We booked it for 2 nights. One night we stayed in a European style room, the second night in a Japanese style room (couldn’t stay 2 nights in one room, as they were all booked out). We loved both rooms! Super clean and comfortable. The staff was very friendly and helpful. The location is very convenient. 8 min walk to the train station. Overall we had a great time in Kinosaki Onsen! Thank you!

It was literally around the corner from the station, very convenient. The staff was friendly and helpful. Towels, loungewear, slippers and a toothbrush are included. There is shampoo and soap available too. There is space to lock your suitcase, but it's still accessible if it doesn't have a lock. There's a small locker inside your capsule which fitted my winter jacket and my backpack. There's also a TV and small table inside. The light inside the capsule is adjustable in brightness. Overall really nice!

A well-presented, pleasant capsule hotel. There are changing rooms, which is convenient. The lounge space with a free drinks selection was very good.

The staff were friendly and the room was clean and comfortable. The breakfast was a grand buffet offering so many tasty dishes for both Japanese and western tastes. The public bath had a lovely hot bath landscaped with natural rocks and a small waterfall as well as other bath options. The lobby had a small play area to entertain children while parents. Planned their day. There were coin operated washing machines as well as vending machines and an ice dispenser. A free shuttle bus takes you from the hotel to the station.

Convenient location. Delicious breakfast. Run by a very friendly and helpful Japanese family