It was clean and organised. The staff is really kind and I loved that I could practise my Japanese. Air conditioning is a bless. It's very close to Shin-Kobe station and in a residential area so there is no noise.
the room was spacious when compared to other japanese hotels, which was very nice. also the size of the bathtub was a positive surprise! the hotel is just a few minutes from kobe station away and you can reach the harbour within a short walk.
The hotel was good in every way, and the traditional japanese breakfast a real treat. But what made the stay exceptionally good was the amazing staff - very friendly and very helpful. Even if we didn't speak the same language we had great communication, simply because the staff was so professional and keen to help. A big thank you to the really great staff at Hotel Wing!
It’s like a business hotel serving mainly Japanese locals, have basic facilities, overall comfortable, ten minutes walk from Sannomiya Station
The lady was very nice and kind ! She waited for us to arrive on our first night, and I am very grateful for that. The room was large and super clean, as well as the bathroom. The breakfast is homemade and very delicious !! It was our first japanese breakfast ever, and it will remain a fond memory of our stay in Kobe. Thank you for everything!
Lovely authentic Japanese Inn.
The owner was so welcoming! He took me to his mum for the tradition tea cerimonie! The private hotspring are so good! Food and tea and at lots of choice of yukata!! Real japanese traditional experience!
Right next to train station. Great views from room, baths great, gym quite nice but pneumatic machines are not great and not seen before. Had Japanese breakfast and it was excellent
Very grand lobby. The Kaiseki dinner was excellent Very healthy Japanese food options for breakfast and staff were very efficient in seating the guests.
The room was clean and comfortable. We had a slightly bigger room, and the bathroom was enormous compared to the ones we encountered in similarly priced Japanese hotels before with a full-length tub. The staff was very friendly, and both the check-in and check-out process were quick and stress-free.